EngageFlake
Modules/Notifications & Broadcasts

Push · WhatsApp · SMS

Notifications & Broadcasts

Transactional messages — order ready, payment received, wallet low — fire automatically from the platform. Campaign broadcasts go out to precisely the segment you choose, on push today, with WhatsApp and SMS riding the same pipeline.

Every send is tracked through delivery and open, so “did they get it?” has an answer.

The old way

Still announcing the new menu on a WhatsApp group nobody reads?

  • Broadcasts copy-pasted into a dozen WhatsApp groups by hand
  • Customers who never learn about the offer that was made for them
  • No delivery tracking — you send and you hope
EngageFlake ends this — scroll to see how.

3

channels on one pipeline

Auto

transactional alerts, zero setup

Per-send

delivery & open tracking

Capabilities

What Notifications & Broadcasts does for you

Automatic transactional alerts

Order status, payment confirmations, wallet top-ups and low-balance nudges — no setup required.

Segmented broadcasts

Send to a customer group, an institution, a region — the same segments that power rules and ads.

Multi-channel pipeline

Push, WhatsApp and SMS on one broadcast engine, with a full campaign lifecycle — draft, schedule, pause, complete.

WhatsApp support built in

Two-way WhatsApp customer support through our BSP integration, right inside the console.

Scheduling & quiet hours

Schedule sends, respect quiet hours, and throttle bursts so you never spam.

Delivery analytics

Sent, delivered, opened — per broadcast, per channel, per segment.

Templates & reuse

Save your best-performing messages as templates and rerun them in two clicks.

How it works

Three steps, zero friction

1

Compose

Write the message; pick a template or start fresh.

2

Target

Choose segments, channels and a send time.

3

Track

Watch delivery and open rates in the dashboard.

See Notifications & Broadcasts on your own operation.

A 30-minute walkthrough with your real use case — no slideware, the actual product.

Or write to us directly — contact@engageflake.com