EngageFlake
Customers · Students · Employees · Business networks

Your people buy.
Make them engage,
return & spend more.

EngageFlake is the engagement platform for your people — customers, students, employees, whole business networks. Gamified offers, ads, broadcasts and wallets on your own branded apps, run from one ERP, with a support desk that resolves itself.

Ten branded apps on the stores today · campuses, workplaces, retail brands, city networks

🎡Spin wheel
🛵Delivery
🎟️Scratch card
🤖VM ordering
📣Broadcast · push
🔁Subscriptions
📢Ad · 13 placements
👛Wallet · ₹50 back
🧠Quiz
🛍️Store pickup
🎰Slot machine
📝Survey
9:41
N₹ 420
Good afternoon, Priya
Your usual is 2 taps away
📣
Friday combo · 2 for 1 till 3pm
Nova Café · just now
☕
Reorder your usual
Cold Coffee · Tower B · ₹80
🎡
Spin & win lunch
1 spin left today · prize pool ₹9,400
Play
🤖
Machines
Nearby · 6 online
🛍️
Pickup
Central Store
🛵
Delivery
20–30 min
🧾
Orders
Last: #4821
💬Need help with an order?Chat
🏠Home🧾Orders👛Wallet👤Account
Priya is back · 3rd visit this week

0+

users served per deployment

0

white-label apps shipped & counting

0

engagement & ad action types

0%

interactions tracked & audited

People don’t need another app. They need reasons to come back. 

Reasons to return

Four reasons they come back.

Every one of them is a campaign in the ERP — targeted to a segment, a place and a time — and every play, tap, send and top-up lands on one customer profile.

Reason 01

Games they play

Spin wheels, scratch cards, quizzes, surveys and slot machines — built in the campaign wizard with real prize pools, win-odds you set, per-user caps and budgets that enforce themselves.

🎡 Spin🎟️ Scratch🧠 Quiz📝 Survey🎰 Slotprize pools · odds · caps
Reason 02

Ads where they look

Thirteen placements across the app, the web app and partner screens — home, catalogue, cart, order success, idle screens — targeted by segment, place and time, with every impression and click counted.

0 of 13 placements
Home bannerHome tileCatalogueProductCartCheckoutOrder placed
Reason 03

Broadcasts that reach them

Push, WhatsApp and SMS on one pipeline. Pick a segment, write once, send everywhere — and see delivery, opens and the orders that followed.

Push WhatsApp SMS
Friday combo · delivered0
segment: lapsed 14 days · opened 61% · ordered 312
Reason 04

Wallets that keep them

Prepaid and postpaid balances, RFID tap-to-pay, UPI and gateways. Every reward lands in the wallet, and every wallet lives on one customer profile.

Nova Café · prepaid
₹ 420
Priya S.RFID
tap · 0.4s
  • Prepaid and postpaid wallets
  • UPI · PayU · Easebuzz top-ups
  • RFID tap-to-pay with PIN
  • Rewards land in the wallet
One action. Two screens.

What they do in your app, your team sees as it happens.

A customer plays. A spin wheel on the home screen of your app — built in the campaign wizard, targeted to this café at lunch.

9:41
NNova Café₹ 420
☕
Your Free Coffee is in your wallet
Nova Café · redeem at any counter
Spin & win lunch
Lunch campaign · Tower B
1 spin left
Free Coffee10% off₹50 walletTry againFree snack2× points₹20 offSurprise
🎉 You won a Free Coffee
🤖
Machines
🛍️
Pickup
🛵
Delivery
🧾
Orders
🏠Home🧾Orders👛Wallet👤Account
ERP · EngagementsFree Coffee
Priya S. · Tower B caféjust now · visits 13
Try them yourself

This is what your customers feel

Every one of these is playable — right here, in the customer's phone. In your app they run on real prize pools, win-odds you control, per-user play limits and budgets that enforce themselves, attached to any ad, purchase or QR code.

  • 01 Build a prize pool: stock, odds, per-user caps
  • 02 Attach it to any ad, purchase or QR code
  • 03 Watch plays → wins → redemptions → revenue
Explore the Engagement Studio
9:41
NNova Café₹ 420
Spin & win lunch
1 spin left today · prize pool ₹9,400
Lunch campaign
☕Free Coffee🏷️10% Off💰₹50 Wallet🔁Try Again🍪Free Snack✨2× Points🎟️₹20 Off🎁Surprise

Tap SPIN · odds, stock and caps set in the ERP

🏠Home🧾Orders👛Wallet👤Account
Watch the wallet in the top bar
What you get

One platform. Every surface.

One console for your whole team

Engage/New campaign
1Campaign2Ads3Budget4Launch
Audience
Tower B · studentsLunch 12–2pmRegion: Campus North+ add
Daily budget₹1,200 · CPC ₹2
Cap: 3 / user / dayPlacements: home · cart · idle screen
Reach
18.4k
Est. plays
2.1k
Prize pool
₹9,400
Live preview
Nova Café
Spin & win lunch
1 spin left today
9:41
NNova Café₹ 420
Tower B · Machine 4
Online
Dispense now · 42 items in stock
🥪
Veg Club Sandwich
₹120ADD
☕
Cold Coffee
₹80ADD
🍜
Hakka Noodles
₹110ADD
🍩
Choco Donut
₹60ADD
🥗
Greek Salad
₹140ADD
🥤
Fresh Lime
₹50ADD
1 item · ₹120Pay with wallet →
🏠Home🧾Orders👛Wallet👤Account
order.novacafe.in/tower-b
Nova CaféTower B · PickupGuest · continue without signing in
🥪
Veg Club Sandwich
₹120Add
☕
Cold Coffee
₹80Add
🍜
Hakka Noodles
₹110Add
🍩
Choco Donut
₹60Add
🥗
Greek Salad
₹140Add
🥤
Fresh Lime
₹50Add
EngageFlake
one customer · one wallet · one profile
Priya S.₹420
🤖
Tower B · Machine 4
Vendify · Online · 42 items
Dispense now / later
🤖
Gym floor VM
Vendify · Online · 18 items
Dispense now
🏪
Central Store
Retailify · Open · POS synced
Pickup · Delivery
🏪
Food court outlet
Retailify · Open
Pickup
App Studio · live in your ERP

Your brand, configured — not coded.

Colours, corners, light or dark, what the home screen says and shows, which tabs exist, how checkout flows, every word in the app. Change it in App Studio, save, and it is live in your app on the next open. This is the screen. Try it.

System/App Studio
Your brand
Saved · live on next open
Brand colour
Corners
Theme
Home header
Shortcut tiles
Header alignment
Bottom tabs
Your word for machines

26 sections in 7 groups · 15 preview screens · any of the 1,665 app strings rewritten in your voice · checkout flows and dispense modes per deployment.

Everything App Studio controls
9:41
N₹ 420
Good afternoon, Priya
Your usual is 2 taps away
🎡
Spin & win lunch
Play today's wheel
🤖
Machines
Nearby · 6 online
🛍️
Pickup
Central Store
🛵
Delivery
20–30 min
🧾
Orders
Last: #4821
💬Need help with an order?Chat
🏠Home🧾Orders👛Wallet👤Account
Live preview · 1 of 15 screens
Support desk · chat first

Support that resolves itself.

Paid. Nothing came out. The customer scans the help QR on the machine. No login, no form — the chat opens on that order.

9:41
💬
Nova Café help
Assistant · replies in seconds
Scanned help QR · Tower B · Machine 4
Hi Priya. Paid but nothing came out?
Yes — ₹120, just now
Found it. Order #4821 · ₹120 · UPI · 2 min ago
One moment — asking the machine what happened…
Machine says: not dispensed · slot B4 jammed
Sorry about that. Here is your code again — valid 10 min, try slot B5:7319
Got it, thanks 🙌
✓ Resolved by the assistant · no agent needed
Type a message…➤
ERP · InboxResolved · assistant
TKT-0418 · Priya S.Dispense code · 72s
Built for scale

Small businesses fit. Giants are the point.

Institutions nest to any depth, touchpoints count in the hundreds, people in the hundreds of thousands — and policy still lands exactly where you point it. The console even speaks your vocabulary: People, Employee or Customer Management.

🎓Customer = student

A nationwide education group

Regions onboard as institutions, every campus as a child institution beneath them. Hundreds of vending machines and canteens sit in touchpoint groups; every class, section, faculty and staff cohort is a people group — one tree, governed from one console.

100+ campuses600+ touchpoints200k+ people

Offers, broadcasts, purchase rules and ads cascade to 200,000 students — or to one classroom. Same click.

🏭Customer = employee

An industrial group running on rules

Plants across the country stock operational inventory in vending machines. Workers draw tools, PPE and consumables against entitlements assigned to their role, shift and department — enforced at the machine, not at a counter.

Multi-plant24×7 shifts0 storekeepers

Thousands of employees served around the clock, zero storekeepers, an audit-grade trail on every item.

🛍️Customer = customer

A retail brand across cities

Store pickup and delivery in every city it operates. Wallets hold the balance, offers reward the habit, campaigns win back whoever lapses — and every store, in every city, works off the same customer identity.

Multi-cityOne identityEvery store

From one city to fifty: engagement scales without multiplying systems.

🏙️Business under business

An operator with zero outlets

No stores, no machines of their own. Hundreds of independent local stores onboard through Retailify and keep running their own operations — while the operator drives engagement, offers and analytics across the entire network.

100+ stores0 owned outlets1 deployment

Hundreds of active storefronts, one engagement brain — a platform business built on EngageFlake.

The platform

Ten modules. One system.

The apps, the studio that shapes them, the engagement that fills them and the desk that supports them — all on one customer identity, one wallet, one source of truth.

Plays well with everything

Every channel. Every payment method. One brain.

V

Vendify

Vending partner

R

Retailify

Store POS partner

P

PayU

Payment gateway

E

Easebuzz

Payment gateway

R

RFID Wallets

Tap to pay + PIN

P

Prepaid · Postpaid

Wallet models

P

Push · WhatsApp · SMS

Broadcasts

D

DS1 Catalog

Product sync

V

Vendify

Vending partner

R

Retailify

Store POS partner

P

PayU

Payment gateway

E

Easebuzz

Payment gateway

R

RFID Wallets

Tap to pay + PIN

P

Prepaid · Postpaid

Wallet models

P

Push · WhatsApp · SMS

Broadcasts

D

DS1 Catalog

Product sync

Never standing still

The platform you buy today is the smallest it will ever be

EngageFlake ships continuously. New modules, new engagement types, new integrations — released to every deployment, with no upgrade projects and no version lock-in. Your subscription compounds.

Live

App Studio

26 sections of your consumer app — brand, home, navigation, ordering, wording — with a live preview.

Live

Support desk & assistant

Five doors into one inbox, dispense-code recovery that asks the machine, SLAs per priority.

Live

Roles & permissions

142 permissions in 24 modules, system and custom roles, per-user overrides, scoped data.

Live

Ads & Engagements

Campaign wizard with quiz, spin wheel, scratch card and slot machine rewards, 13 placements.

Live

Session intelligence

Every consumer journey as a timeline, with partner data feeds over signed webhooks.

Live

Geographic targeting

Saved geofence regions and groups for precise local campaigns.

Coming

WhatsApp CRM

Two-way WhatsApp conversations and CRM flows on the broadcast pipeline.

Always

Your feature request

Premium and Enterprise roadmaps are shaped directly by operator feedback.

Pricing

Start small. Scale shamelessly.

From a single canteen on shared infrastructure to an on-premises enterprise deployment — there's a plan shaped like your operation.

Essential

Start engaging fast — run on our consumer app & browser with shared hosting.

$750/mo

billed annually · $250 one-time setup

  • 10,000 users included, then $0.10 / user
  • Shared space on EngageFlake instance & shared database
  • Channels: Vendify
  • RFID cards, Mobile wallets
Start with Essential

Standard

Your own branded app, private database, offers and analytics — the growth workhorse.

$1,500/mo

billed annually · $500 one-time setup

  • 50,000 users included, then $0.15 / user
  • Shared instance on Azure server with private database
  • Channels: Vendify, Retailify
  • RFID cards, Mobile wallets, All 3rd-party methods, Biometric
  • White-labelled app & web in your brand
Grow with Standard
Most popular

Premium

The full engagement platform: ad campaigns, session intelligence, chatbot, every channel.

$2,500/mo

billed annually · $1,500 one-time setup

  • Unlimited · 200,000 active users included, then $0.25 / active user (MAU)
  • Virtual private space on Azure server with private database
  • Channels: Vendify, Retailify, Shopify, ONDC
  • RFID cards, Mobile wallets, All 3rd-party methods, Biometric
  • White-labelled app & web in your brand
Go Premium

Enterprise

On-premises deployment for organisations that keep everything inside the walls.

$5,000/mo

billed annually · $2,500 one-time setup

  • 500,000 users included, then Custom
  • On-premises setup
  • Channels: Custom
  • RFID cards, Biometric
Talk to us
Consumer App Distributor Program

Can't find the right plan for you?

Some operations are smaller still — fewer machines, a single site. For those we run a distribution network: join our shared consumer-app instance as an institution of your own, at simple machine-based annual pricing, fully handled by a local distributor for your geography.

Explore the Distribution Network Available geography: India

Your customers are already there. Start engaging them.

Book a live demo — we’ll show EngageFlake running campaigns, rewards and tracking on your exact use case.

Or write to us directly — contact@engageflake.com