Smart Ordering

EngageFlake gives your customers a consumer-grade ordering experience: a white-labelled mobile app and a web app, covering vending-machine ordering (dispense now or later), store pickup and store delivery — in any combination your deployment needs.

Live catalogs, real-time stock, QR-code entry at machines and tables, order tracking and push notifications — every order tied to a customer profile that feeds segments, offers and campaigns.

See ordering in action See pricing

The old way

Selling all day — learning nothing about your buyers?

Counter sales leave no trace of who bought what, or how often
No app of your own means no push channel, no habit loop, no brand real estate
Peak-hour queues turn interested customers into walk-aways

EngageFlake ends this — scroll to see how.

3×

faster peak-hour throughput

1:1

every order tied to a customer profile

100%

orders captured digitally

Capabilities

What Smart Ordering does for you

White-labelled app & web

Your brand, your icon, your colours — on the App Store, Play Store and the web. EngageFlake stays invisible.

Three ordering modes

VM ordering (dispense now or scheduled later), store pickup and store delivery — ship any combination.

QR-code entry

A scan at the machine, table or poster drops the customer straight into the right touchpoint.

Order tracking & alerts

Live order states — including per-slot vending dispense results — with push notifications at every step.

Guest checkout on web

The web app lets first-timers order without an account, then converts them into known customers.

Live stock & availability

Machine slots and store catalogs update in real time, so the app never sells what isn’t there.

How it works

Three steps, zero friction

Browse

Customer opens your branded app or scans a QR at a machine or store.

Order & pay

One tap to order, one tap to pay — wallet, gateway or subscription.

Collect

The machine dispenses, the store hands over or delivers — tracked end to end.

Works even better with

Ads & Engagement Studio

Run ad campaigns and gamified engagements across every screen you own — and measure every impression.

Notifications & Broadcasts

Broadcast campaigns over push, WhatsApp and SMS — plus automatic transactional alerts and WhatsApp support.

Analytics, Reports & Audit

Every order, payment and click becomes a number you can act on — and an audit trail you can trust.

See Smart Ordering on your own operation.

A 30-minute walkthrough with your real use case — no slideware, the actual product.

Book a demo Email us

Or write to us directly — contact@engageflake.com